Shipping policy

SHIPPING AND HANDLING

Quebec-Ontario

Cart value before taxes

Shipping Fee

0 - 29,99$

11,99$

30 - 69,99$
9,99$
70 $ et +

FREE

 

Rest of Canada

Cart value before taxes

Shipping Fee
0 - 29,99$
29,99$
30 - 69,99$
19,99$
70 - 124,99$ 
9,99$
125$ et +
FREE

 

Shipping is usually done via Purolator, within 72 hours of purchase, from our factory located in Saint-Alexandre-de-Kamouraska, QC. For more remote provinces, please add 2 to 5 business days.

Additional fees or accommodations may apply for regions considered remote or distant

  • Newfoundland
  • Northern Quebec
  • Nunavut, Yukon, and Northwest Territories
  • Magdalen Islands
  • All destinations considered beyond by Purolator

Provinces in Canada other than Quebec and Ontario
If our shipping team informs us that your destination is considered remote by our transportation service, we will not be able to deliver your order as is. Our customer service will contact you to find a solution. Please note that additional fees may be incurred.

We reserve the right to refund orders with excessive shipping costs. You will be notified of any cancellation.

Order Tracking
Once your order is placed, you will receive an email with a Purolator tracking number. Go to the website and enter the indicated number. It is therefore important to provide your email address when placing your order.

For any other questions, please contact us at 1 866 593-7873 or by email at the following address: info@totalfabrication.ca"